Each piece is hand made per order. Please allow between 2 - 3 weeks for orders to ship. Domestic shipping is included for larger pieces. All other orders will be subject to a flat rate shipping fee added at checkout. If there are any specifications for delivery, please make sure to add it as a note at checkout or email us. 

All sales are final. If the piece is damaged upon arrival and it was not properly packaged by us, please email us and we will ship another piece.

Every piece is double boxed and securely packed in 100% recyclable packaging.

INTERNATIONAL VAT & CUSTOMS DUTY

If you are purchasing from a country whose borders charge duty to import merchandise, you will be requested to pay for this import fee by the postal service, which then pays your government.

If you refuse to pay duty and the piece is shipped back to us and arrives safely, we will refund you for the piece minus any additional cost of return shipping. If the package is abandoned because duty is not accepted we are unable to refund you for the lost goods. If the piece is returned damaged or broken we will not be able to refund you for the lost goods. 

To calculate the expected cost, use the link below and enter 691390 as the harmonized code for ceramic vases:

simplyduty.com/import-calculator.